Can not sync your Fitbit? You’re not the only one, as solution endures significant blackout (Update: Dealt With)

A user checks the stats on their Daily Quests screen on the Fitbit Ace LTE.
A user checks the stats on their Daily Quests screen on the Fitbit Ace LTE.

Kaitlyn Cimino/ Android Authority

TL; DR

  • Fitbit customers presently report issues syncing information and logging right into the Android application.
  • The firm validates that a blackout remains in progression, and is presently under examination.
  • Now there does not appear to be anything customers can do, so simply stand by and prevent the lure to re-install the application.

Update, July 17, 2025 (12:53 PM ET): Fitbit records that all systems are back up and running. If you uninstalled earlier and weren’t able to log back in to your account, go on and attempt once again currently.


Initial post, July 17, 2025 (10:32 AM ET): It’s a gorgeous Thursday early morning, and you’re up with the sunlight to obtain a great future in ahead of a hectic day. Just what’s this? Your tracker will not sync with the application? If you’re a Fitbit individual, this could be specifically the circumstance you located on your own encountering today, as a significant blackout strikes the firm’s web servers.

Over on the Fitbit condition control panel, the firm validates on recurring blackout, beginning regarding 3 hours previously today. While that web page recognizes concerns with the Fitbit application and the internet API, it recommend that tool sync is still functional, however records from customers inform a various tale.

On Reddit, messages from customers like bitter_sweet9798 and The0Walrus particularly discuss sync issues– though we picture it’s possibly tough for customers to draw the line in between what counts as a trouble with the application, and with the sync backend specifically (using 9to5Google ).

Now, Fitbit states that it’s still checking out the blackout, and does not use anything in the method of more information or removal actions. Based upon what we’re seeing from customers, however, we would certainly suggest not tampering your application way too much out of disappointment, as those attempting to uninstall and re-install the application have actually been encountering problem simply visiting to their accounts.

Your Fitbit must still maintain collecting information while this blackout remains in progression, so we expect there’s practically no factor for you to utilize this as a justification to take a day of rest, however we still obtain it– upgrading your statistics at the end of an exercise can be a huge component of the regular for a great deal of us, and not having the ability to sync up simply strikes a bit various. Hopefully Fitbit irons this set out quickly, and every little thing’s back to typical for tomorrow.

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